Frequent Ask Questions

All orders are delivered right here on this site. When you checkout, login or create an account, and return to the site under "My Orders" to download your photos and videos.

Durning the event, many orders are ready for download minutes after the order is placed. However depending on internet availability, it may take longer. If placed after the sales booth is closed at the event, it may take longer to deliver the order due to travel times.

Refunds can be requested for un-fulfilled orders or orders that have technical issues or glitches with products. Delivered orders without issues are inelegible for refunds.

Photos and videos are offered at a lower price while the event is active. After midnight of the last day of your event, prices increase.

Solo Packages are offered for routines with a single performer. These packages allow the purchase of all photos and the video for as single routine at a discounted price.

We currently do not offer package pricing for anything other than solos routines (one performer).

Studio packages are special deals setup for a 10 or more routines in a single studio. Please reach out to info@samedayproductions.com to inquire about pricing.

No - we only have digital files available for sale. However by purchasing the digital version you own the rights and are able to print photos using the digital if desired.

Unfortunately, no. All sales are final, with the exception noted within our refund policy. We aim to provide photo and video previews within minutes as each act leaves the stage so that customers are able to review before making their purchase.

Please email us at info@samedayproductions.com, noting the competition, studio, and dance. If this is discovered during your event weekend, you can also reach an SDP member through our Live Chat.
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